Caira CMS · Clinic Management System

One platform to run
the entire clinic.

Appointments to follow-up on one patient record — proven in production and extended by live AI: doctor & nurse scribes, visit summaries, risk & recall flags and a 24/7 voice agent. One platform for clinics across India, Australia, the UK and the US.

Web-based · any deviceMulti-region complianceAWS · in-region residencyAI-extended
7Core features
1Patient record
24/7Voice AI
LiveIn production
Global platform · compliant by region DPDP · India Privacy Act · AU HIPAA · US UK GDPR AWS multi-region
The problem

Most clinics run three or four tools that don't talk to each other.

Caira replaces them with one platform and one patient record — then makes that record intelligent.

Not linked

Booking & front desk

Appointments and check-in run apart from the record.

Not linked

Consult & prescriptions

Notes and e-Rx siloed from billing and history.

Not linked

Billing & payments

Cash, UPI and TPA tracked in a separate ledger.

Not linked

Follow-up & recall

Revisits and feedback chased by hand, if at all.

One login — every role, one patient record Zero re-entry — captured once, shared everywhere Any browser, any device — intelligence built in
The platform

Every feature works from one patient record.

Every role and department works from the same record — every clinical, billing and operational event links to one UHID, never a fragment.

Clinical

Registration & records

UHID, demographics, history & documents — one record per patient.

Appointments & booking

Online & walk-in booking, doctor calendars, reminders & no-show tracking.

Consultation & EMR

SOAP notes, vitals & clinical history — e-signed on any browser.

e-Prescription & orders

Digital Rx with dose & interaction checks; investigation & referral orders.

Access & follow-up

Front desk & queue

Check-in, live token queue & instant doctor notification.

Patient portal

Online booking, report download & payments with OTP login.

Follow-up & feedback

Recall reminders, revisit booking & post-visit feedback.

Analytics & reporting

Footfall, revenue & doctor productivity — reports in plain language.

AI-extended tier Native + customised

Voice receptionist

Books, reschedules & answers FAQs 24/7 in under 3s — live today.

Ambient scribe

Listens to the consult, drafts a SOAP note; one-tap approve.

AI visit summary

Pulls the full visit into a summary in seconds.

Decision support

Interaction, dosing & protocol guidance at point of care.

Smart analytics

Ask your data in plain English — instant KPI answer.

Post-visit AI

Automated follow-up calls at Day 1, 7 & 30.

See it live

Real Caira CMS screens.

Live, in-browser mockups — dark, fast and built for any device. Open one full screen.

The record

Documentation, any browser.

SOAP notes, prescriptions, orders and consent — captured on any device, no app, no hardware.

Consultation notes

SOAP notes, vitals & history — e-signed, any browser.

Prescriptions (e-Rx)

Digital Rx with dose & interaction checks; print / WhatsApp.

Vitals & growth charts

BP, SpO₂, weight & paediatric growth — trend lines & flags.

Investigation & referral

Order labs / imaging & refer out; results auto-linked.

Consent & forms

Digital consent with e-signature, stored to the UHID.

Referrals & certificates

Referral letters & medical certificates, e-signed.

Follow-up & recall

Revisit reminders and chronic-care recall notes.

Patient documents

Uploads, reports & past records attached to the record.

Available now

AI across the whole clinic workflow — not just voice.

AI works alongside your doctors, nurses and patients today, then extends deeper as you scale. Every draft is clinician-approved — nothing auto-finalises, and core workflows keep running if the AI layer is unavailable.

Live

Doctor scribe

Ambient clinical scribe — the doctor speaks and a structured SOAP note writes itself in real time.

  • SOAP note during the consult
  • Any browser, no app
  • One-tap clinician approval
Live

Nurse scribe

Vitals, triage and treatment notes captured at check-in and the consult — no paper, any device.

  • Vitals & triage at check-in
  • Treatment & procedure notes
  • Nurse sign-off logged
Live

Patient AI summary

Plain-language visit summary and instructions written for the patient, not the chart.

  • Visit summary in under a minute
  • Medication & follow-up instructions
  • Delivered on WhatsApp
Native + customised

Risk & recall flags

Flags abnormal results and overdue chronic-care follow-ups straight from the record.

  • Abnormal-result flags
  • Overdue recall alerts
  • Chronic-care tracking
Native + customised

Drug-safety AI

Checks allergy, renal function and interactions before the prescription is signed.

  • Allergy & interaction check
  • Renal / dose adjustment
  • At the point of prescribing
Live

Voice receptionist

24/7 inbound voice and WhatsApp — books, reschedules and answers FAQs in under 3 seconds.

  • Answers in under 3 seconds
  • Books & reschedules into the queue
  • Escalates complex calls to staff
Voice AI — live today
Latency
Responds in under 3 seconds
Channels
Inbound voice + WhatsApp
Languages
Hindi, English, Marathi, Tamil + more
Availability
24 / 7 — no hold music, no queue
Reduces
60–70% of routine front-desk calls
Safe by design
Doctor & nurse scribe
Drafts the note; clinician approves with one tap
Patient summary
Reviewed before it reaches the patient
Risk & recall
Flags to the clinician — never auto-acts
Drug safety
Allergy, dose & interaction check before signing
Fallback
Core clinic runs if the AI layer degrades
Phase 2 · AI layer

The intelligence layer.

Ten capabilities in a category of their own.

1

Doctor & nurse scribe

Doctor or nurse speaks → structured note; one tap to approve.

2

AI visit summary

Drafts the visit summary & patient instructions in under a minute.

3

Clinical decision support

Interactions, dosing & protocols at the point of care.

4

Risk & recall flags

Flags abnormal results & overdue chronic-care follow-ups.

5

AI lab interpretation

Plain-language result summaries; critical-flag alerts.

6

Smart ICD coding

Reads the note → suggests ICD-10 codes for claims & records.

7

Post-visit AI agent

Automated follow-up at Day 1, 7 & 30 — adherence & recall.

8

NL analytics

Ask your clinic data in plain language — instant KPIs.

9

Drug-safety AI

Checks allergy, renal function & interactions before prescribing.

10

AI care coordinator

Manages recalls, follow-ups & referrals across the record.

How Caira compares

Every standard feature — plus what the market doesn't offer yet.

7 core modules · 100% of standard features matched · 10+ capabilities beyond standard · 0 compromises on function.

ModuleCaira CMSStandard clinic software
Visit registration & billingUHID, prescription, billing, online booking, AI summaryRegistration, prescription, billing
Device-agnostic documentationAny browser — desktop, tablet, phoneLimited — often tablet / app dependent
Cashless / TPA billingTPA, claim pre-check, PM-JAY, remittanceTPA billing, co-payment
e-Prescription & ordersDigital Rx, dose checks, investigation & referral ordersBasic prescription
Patient portalOnline booking, reports, billing accessRarely included
Follow-up & feedbackAutomated recall, reminders & post-visit feedbackManual or none
AI voice receptionist24/7 voice + WhatsApp, live todayNot available
Ambient scribe & NL analyticsAI writes notes; ask data in plain EnglishNot available
Security & governance

Patient data is a sacred trust.

Protection by design at every layer — with compliance mapped to every region Caira operates in.

AES-256 encryption

At rest & in transit (TLS 1.3); keys via AWS KMS.

Role-based access

Every role sees only what its function requires.

Full audit trail

Every action logged — user, timestamp, IP. Tamper-proof.

AWS VPC isolation

Private VPC — no public internet access to databases.

Multi-factor auth

MFA for all staff — OTP or authenticator; session timeout.

In-region data residency

Hosted in the AWS region of your country — data stays in its home jurisdiction.

Sensitive-record isolation

Heightened controls for restricted records, kept separate.

DPDP Act 2023

Consent, data minimisation, purpose limits, breach notice.

Regulatory roadmap — global by design, compliant by region

India

Live
  • Clinical Establishments Act
  • ABDM / ABHA · FHIR
  • DPDP Act 2023
  • IT Act 2000
  • NMC e-Rx norms

Australia

Roadmap
  • Privacy Act 1988
  • My Health Records
  • OAIC Guidelines

United States

Roadmap
  • HIPAA
  • HITECH Act
  • 21 CFR Part 11

United Kingdom

Roadmap
  • UK GDPR
  • Data Protection Act 2018
  • NHS Data Security

The same platform maps onto each regime as Caira expands — compliance is a configuration layer, not a rebuild.

Value delivered

Measurable benefit for every stakeholder.

80%less paper cost
50%less doc time
60%fewer front-desk calls
2 minvisit summary
30%fewer no-shows
100%digital records

Clinic

  • 80% less printing & paper
  • Faster revenue cycle — fewer TPA rejections
  • Follow-up & recall automated
  • One platform replacing 3–4 systems

Doctor

  • 50% less time on documentation
  • AI scribe writes notes during the consult
  • Drug-safety check before every Rx
  • Visit summary in 2 minutes

Patient

  • Online booking — no phone queue
  • Digital prescriptions & reports instantly
  • Transparent bills — view & pay online
  • Follow-up that continues after the visit

Staff

  • No paper chasing or missing files
  • Role-based view — only what matters
  • Automated reminders cut manual work
  • Clear digital clinical handover
Why AutoGenX.AI

A partner, not a vendor.

Built in close consultation with healthcare providers — and already live in production.

Live

Healthcare AI — already live

AI receptionists live at clinics in NSW & Pune — real patients, not a pilot.

Built with clinicians

Designed with doctors, nurses & practice managers — not only engineers.

Agentic AI specialists

Voice agents, LLM orchestration & multi-step workflows — the AI stack.

Live

AWS infrastructure — live

Production stack on AWS running healthcare workloads today.

India-first, global-ready

Deep knowledge of Indian clinic workflows, billing & compliance — architected to extend across AU, UK and US.

Long-term partnership

An ongoing retainer — features, compliance updates & support.

Caira CMS

The complete clinic platform. Extended by AI.

Schedule a 2-hour discovery workshop and we'll scope your Phase 1 — unified record first, AI layered on where it earns its place.

Book a discovery workshop
Unified patient record AI scribes, summaries & voice — live today Multi-region compliance In-region data residency
FAQ

Frequently asked questions

Still deciding? Book a consult and we'll tailor it to you.

What is Caira CMS?
Caira CMS is a clinic management system — scheduling, billing and records — with an AI scribe and patient summaries built in.
Is it suitable for a dental or small clinic?
Yes — it suits clinics and practices of all kinds, and pairs well with AGX Voice for 24/7 reception.
Is it available outside India?
Yes — it's a global platform, live in India today with Australia, the UK and the US on the compliance roadmap.
How is it priced?
Pricing depends on your clinic size and scope, so we tailor a quote. Book a consult and we'll scope it with you.
Caira CMS