Fourteen modules, one unified patient record — proven in production and extended by live AI: doctor & nurse scribes, patient summaries, risk alerts and a 24/7 voice agent. One platform for hospitals across India, Australia, the UK and the US.
Caira replaces them with one platform and one patient record — then makes that record intelligent.
Front desk and finance run in a system of their own.
Dispensing and diagnostics disconnected from the note.
Doctors' records siloed from everything around them.
NABH and analytics rebuilt by hand, after the fact.
Every role and department works from the same record — every clinical, billing and operational event links to one UHID, never a fragment.
Also available: a Rehab & de-addiction module (IRCA / ATF / DDAC — CIWA-Ar/COWS detox scoring, OST dispensing log, MHA 2017 records), ABDM interoperability and DPDP consent management.
Live, in-browser — dark, fast and built for any device. Open it full screen.
From the front desk to follow-up — registration, consult, orders, billing and recall all captured against the same UHID.
Auto-generated UHID on first visit; live token in the walk-in and booked queue.
Structured history and vitals beside an AI-assisted SOAP note, on any device.
Digital Rx with dose & interaction checks; labs and imaging ordered from the note.
Itemised cash, UPI, card or TPA/cashless with GST receipt on WhatsApp.
Follow-up booked at checkout; automated SMS & WhatsApp reminders sent.
Outpatient and inpatient alike: admission, beds, rounds, MAR and discharge — every action written to the record in real time.
AI works alongside your doctors, nurses and patients today, then extends deeper as you scale. Every draft is clinician-approved — nothing auto-finalises, and core workflows keep running if the AI layer is unavailable.
Ambient clinical scribe — the doctor speaks and a structured SOAP note writes itself in real time.
Round notes, vitals and medication administration captured at the bedside — no paper, any device.
Plain-language visit & discharge summaries and instructions written for the patient, not the chart.
Continuous risk scoring from the record — the patients who need attention, surfaced early.
Continuous vitals with NEWS2 scoring — alert the care team before a crisis, not after.
24/7 inbound voice and WhatsApp — books, reschedules and answers FAQs in under 3 seconds.
Ten capabilities that take Caira from better-than-standard HMS to a category of its own.
Doctor or nurse speaks → structured note in real time. One tap to approve.
Pulls all case data, drafts the document. 30 minutes → 2 minutes.
Interactions, dosing, protocols & differentials — at point of care.
Continuous risk assessment plus vitals + NEWS2 — alert before a crisis, not after.
Plain-language result summaries. Critical-flag notification to clinician.
Reads the discharge note → suggests ICD-10 codes for TPA claims.
Automated follow-up calls at Day 1, 7, 30. Adherence + escalation.
Ask your hospital data in plain language — instant KPI answers.
Checks allergy, organ function & interactions before dispensing.
Manages care-plan tasks, follow-ups & inter-department handoffs.
Every intelligent feature has a safe path when something degrades.
If the AI layer is unavailable, core HMS keeps running. Staff complete every workflow manually — AI is never a single point of failure for care.
Scribe and discharge drafts require one-tap clinician approval. Nothing is auto-finalised; voice agents escalate on low confidence.
Browser workflows degrade gracefully and queue locally; data syncs on reconnect with no loss. Built for variable hospital connectivity.
If voice AI degrades, calls route to staff or voicemail-to-task, with SMS / WhatsApp fallback for confirmations. No missed patient.
Health checks, alerting and automatic retries on transient failures. Every AI action is logged and traceable end to end.
Daily encrypted backups, point-in-time recovery and a 99.9% availability SLA. No AI write reaches the record without an audit trail.
14 modules · 100% of standard features matched · 10+ capabilities beyond standard · 0 compromises on function.
| Module | Caira HMS | Standard HMS platforms |
|---|---|---|
| OPD / IPD registration & billing | UHID, prescription, billing, online booking, AI summary | Registration, prescription, billing |
| Device-agnostic documentation | Any browser — desktop, tablet, phone | Limited — often tablet / app dependent |
| Cashless / TPA billing | TPA, claim pre-check, PM-JAY, remittance | TPA billing, co-payment |
| Pathology & pharmacy | Full lab + dispensing, Schedule X, alerts | Varies — often add-on or separate |
| Patient portal | Online booking, reports, billing access | Rarely included |
| NABH compliance | 100 standards, audit trail, readiness score | Basic quality indicators |
| AI voice receptionist | 24/7 voice + WhatsApp, live today | Not available |
| Ambient scribe & NL analytics | AI writes notes; ask data in plain English | Not available |
Protection by design at every layer — with compliance mapped to every region Caira operates in.
At rest and in transit (TLS 1.3). Keys via AWS KMS.
Doctor ≠ billing ≠ nurse. Every role sees only what it needs.
Every action logged — user, timestamp, IP. Tamper-proof, NABH-ready.
Private VPC — no public internet access to databases.
MFA mandatory for all staff. OTP or authenticator; session timeout.
Hosted in the AWS region of your country — data stays in its home jurisdiction.
Heightened privacy controls for restricted records.
Consent, data minimisation, purpose limits, breach notice.
The same platform maps onto each regime as Caira expands — compliance is a configuration layer, not a rebuild.
Built in close consultation with healthcare providers — and already live in production.
AI receptionists deployed at clinics in NSW and Pune. Production systems serving real patients — not a proof of concept.
Every module designed with doctors, nurses, admin staff and practice managers — not only software engineers.
Voice agents, LLM orchestration and multi-step workflows — exactly the Phase 2 stack.
Production stack on AWS — compute, managed PostgreSQL, object storage, SSL — running healthcare workloads today.
Deep knowledge of Indian hospital workflows — NABH, TPA billing, NDPS, ABDM and DPDP — with the platform architected to extend across AU, UK and US.
An ongoing retainer: feature evolution, compliance updates, support and continuous improvement.
Schedule a 2-hour discovery workshop and we'll scope your Phase 1 — unified record first, AI layered on where it earns its place.
Book a discovery workshopStill deciding? Book a consult and we'll tailor it to you.
